Three services, each with a clear purpose
Chat support, workflow easing, and readable reports — each designed for a specific pressure point that small business owners in Sarawak tend to face.
Back to HomeThe same steady approach, whatever the service
Listen
We begin by understanding how your business currently runs — not assuming anything.
Map
We sketch out the flow of relevant tasks and identify where time is being spent unnecessarily.
Build
We set up the chosen tool with your specific context — not a default configuration.
Hand over
We hand over with written documentation and stay available for questions afterwards.
Chat Helper for Your Shop
A gentle AI helper that handles familiar customer questions on your website or messaging app in a warm, considered tone. Built for small shops wanting to stay responsive without the strain of monitoring messages all day. One to two weeks from first conversation to handover.
What this service includes
- Review of your most common customer questions
- A draft helper shaped around your business tone
- Integration with website or messaging app
- A relaxed handover session with written guidance
- Post-handover support for questions
The process
Initial call — We discuss how customers typically reach you and what they ask most often.
Draft and review — We build a first version, share it with you, and adjust the tone and content based on your feedback.
Live and handed over — We set it live, run through it with you, and leave you with clear written notes on how to update it.
Price
RM 585
Workflow Lightening Support
We gently map the routine tasks in your week and introduce sensible AI tools to ease the load, freeing time for what matters to you. Designed for owners who are juggling many roles and looking for relief in specific areas — not a wholesale overhaul. Three to four weeks.
What this service includes
- A planning conversation mapping your current week
- A written "flow outline" identifying where time is spent
- A tidy, chosen toolkit of two to four AI tools
- Setup and configuration of each tool for your context
- Clear written guidance on daily use
The process
Planning session — A detailed conversation about your current week: what you do repeatedly, what takes longest, what you wish you could hand off.
Flow outline shared — We write up our understanding and you confirm before we suggest any tools.
Tools configured and tested — Each tool is set up with your real business context, tested with you, and handed over with documentation.
Price
RM 970
At-a-Glance Reports Setup
A thoughtful arrangement turning your existing records into readable summaries you can scan in a moment. Made for businesses that have data sitting in spreadsheets, sales systems, or apps — but have not found a way to make it useful on a day-to-day basis. Four to six weeks.
What this service includes
- A review of your current data sources and records
- A discussion of what you actually need to know each day or week
- A clean, readable dashboard or summary document
- Written guidance on how to read and update it
- An optional monthly review session (first month included)
The process
Data review — We look at what you have and how it is currently organised, without disrupting anything.
Dashboard built — We design a view that surfaces what matters to you — nothing more, nothing superfluous.
Review and handover — We run through the dashboard with you, make adjustments, and set up the optional monthly review.
Price
RM 1,395
Which service fits your situation?
A quick comparison to help you identify where to start.
| Feature | Chat Helper RM 585 |
Workflow Support RM 970 |
Reports Setup RM 1,395 |
|---|---|---|---|
| Timeline | 1–2 weeks | 3–4 weeks | 4–6 weeks |
| Customer-facing AI | — | — | |
| Internal workflow tools | — | — | |
| Data summary / dashboard | — | — | |
| Written documentation | |||
| Monthly review option | — | — | |
| Best for | Shops with repeat customer queries | Owners wearing many hats | Businesses with untapped records |
Shared standards that apply to every project
Data access explained first
Every tool's data permissions are discussed before it is connected to anything.
Scope agreed in writing
Deliverables, timeline, and price are confirmed before any work begins.
Plain documentation included
Every handover includes written guidance in language anyone on your team can follow.
Progress shared throughout
We share drafts and check direction with you before moving forward, not after.
Tested with real conditions
Nothing goes live without being tested using your actual business context first.
Support after handover
Questions in the weeks following are welcome — we would rather answer them than leave uncertainty.
Clear prices, no hidden additions
All prices in Malaysian Ringgit (RM), agreed before work begins.
Service 01
Chat Helper
RM 585
One-time project fee
- Customer query review
- Custom chat helper build
- Platform integration
- Written documentation
Service 02
Workflow Support
RM 970
One-time project fee
- Flow outline and mapping
- 2–4 AI tools configured
- Plain usage guide
- Written documentation
Service 03
Reports Setup
RM 1,395
One-time project fee
- Data source review
- Clean dashboard build
- Written documentation
- First monthly review included
Start with a conversation — no commitment needed
We can usually point you toward the right service in a short call. Reach us and we will arrange a time that suits.
Get in Touch