Privacy Policy

1. Information We Collect

We collect only what is needed to respond to your enquiries and deliver our services. This may include:

• Your name and contact details (email address, phone number) when you fill in our contact form
• Business details you share with us during project discussions
• Technical information gathered through standard server logs, such as your IP address, browser type, and the pages you visit
• Preferences stored in cookies to help the website work as expected on return visits

2. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your questions and enquiries in a timely and helpful manner
• To prepare and deliver services you have requested or expressed interest in
• To send occasional updates relevant to your project, when you have asked us to do so
• To maintain the security and proper functioning of our website
• To meet any legal obligations that apply to our business

We do not use your personal information for unsolicited marketing or share it with advertising networks.

3. Sharing of Information

Your personal information is not sold, rented, or traded. We may share it with:

• Service providers who assist us in operating our website or delivering our work (for example, hosting providers), under confidentiality terms
• Regulatory or government authorities, where required by Malaysian law

Any third parties we work with are expected to handle your information responsibly and only for the purposes we specify.

4. Cookies and Tracking

Our website uses cookies — small text files stored on your device — to remember your preferences and help the site function correctly. We use:

• Essential cookies — necessary for basic website operation and cannot be disabled
• Preference cookies — used to remember your choices, such as whether you have acknowledged our cookie notice
• Analytics cookies — used to understand how visitors use our site, in aggregate form only

You can manage cookie preferences through your browser settings. For more detail, see our Cookie Policy.

5. Data Retention

We keep personal information only for as long as reasonably needed. Enquiry records are typically retained for up to three years in case of follow-up questions. Data tied to completed projects may be kept for up to seven years to meet accounting and legal requirements under Malaysian law. You may request earlier deletion where this is possible.

6. Your Rights

You have the right to:

• Ask whether we hold personal information about you, and request a copy
• Correct information that is inaccurate or incomplete
• Request that we delete your information, where legally permitted
• Withdraw consent for any processing based on your consent
• Raise a concern with the relevant data protection authority in Malaysia

To exercise any of these rights, please write to us at [email protected]. We will respond within a reasonable time.

7. Security

We take reasonable steps to protect the personal information we hold from loss, misuse, and access by those who should not have it. Our website uses encrypted connections (HTTPS) for data in transit. While no system can be entirely without risk, we work to maintain appropriate safeguards.

8. Links to Other Sites

Our website may include links to external sites for reference or convenience. Once you leave our site, this policy no longer applies. We encourage you to read the privacy notices of any other site you visit.

9. Children's Privacy

Our services are intended for business owners and working adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please get in touch and we will promptly remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. Continued use of our website after any changes constitutes your acknowledgement of the updated policy.

11. Contact Us

If you have any questions about this policy or how we handle your personal information, please reach out:

• Email: [email protected]
• Phone: +60 82-417 936
• Address: Pintar Studio, Jalan Tun Jugah 56, 93350 Kuching, Sarawak, Malaysia